Common questions

Engagement

What does a typical engagement look like?

It starts with a 30-minute technical discovery call: no sales pitch, just understanding your problem and constraints. If we're a fit, we run an architecture review to validate the approach and define scope. Then we move to sprint-based delivery with senior ownership end-to-end. Every engagement closes with a 90-day post-launch warranty.

How quickly can you start?

Typically within 2 weeks of scope alignment. We maintain a bench of senior engineers so the team is ready when you are.

What engagement models do you offer?

Three models: Fixed Price for clearly-scoped work with defined milestones; Dedicated Team for ongoing roadmap collaboration with embedded senior engineers; and Staff Augmentation for targeted capability additions that slot into your existing process and tools.

Do you work with non-technical founders?

Yes, and it's one of our most common engagement models. We act as your technical co-pilot: translating business requirements into architecture decisions, flagging risks early, and keeping you informed without drowning you in implementation details.

Technology

What blockchain networks do you work with?

Primarily Arbitrum, MultiversX, NEAR, Ethereum, and other EVM-compatible chains. We also work with Solana, Aptos, and Sui. Our team has official partnership status with the Arbitrum, MultiversX, and NEAR foundations.

Can you help if we already built an MVP with AI tools?

Absolutely. We run a structured diagnostic to assess what to keep, refactor, or rebuild, then move straight into production hardening. The goal is momentum, not a rewrite.

Do you work on projects outside blockchain and AI?

Yes. We also work on complex web platforms, fintech systems, high-performance backends, and industry-specific applications including industrial and nuclear engineering. If your problem involves real technical depth, we're equipped for it.

What languages and stacks do your auditors cover?

Smart contract audits cover Solidity (EVM), Rust (Solana, NEAR, Substrate), and Move (Aptos, Sui). Coverage includes logical vulnerabilities, access control, economic attack vectors, and reentrancy; not limited to automated scanner output.

Process & Quality

How do you handle communication across time zones?

Our Buenos Aires-based team operates with significant overlap to US East Coast and European working hours. We use async tooling effectively but maintain real-time availability for critical decisions and sprint ceremonies.

How do you handle IP and NDAs?

A mutual NDA is in place from day one. Full IP transfer is included in every engagement by default. No negotiation required. What you build with us is yours.

What's included in the 90-day post-launch warranty?

90 days of post-launch support covering bugs, edge cases, and production incidents related to the code we shipped. No new contract, no billing conversation: we fix what we build.

How do you ensure quality on senior-level work?

Every engagement is led by a senior engineer who owns architecture decisions, not just task execution. We run internal code review cycles, define acceptance criteria before sprints, and track velocity transparently. Our 5.0 rating on Clutch across 10 verified reviews reflects that ownership model.

About Rather Labs

Who is Rather Labs?

Rather Labs is a blockchain and AI engineering firm founded in 2020, incorporated in Wilmington, Delaware. We are a team of 60+ senior engineers across 13 countries with official partnership status with the Arbitrum, MultiversX, and NEAR Protocol foundations. We have shipped more than 80 products for clients in DeFi, fintech, healthcare, gaming, and enterprise software.

Where is Rather Labs located?

Rather Labs is incorporated in Wilmington, Delaware, USA. Engineering operations are based in Buenos Aires, Argentina, with team members across 13 countries. We operate with significant timezone overlap to both US East Coast and European business hours.

What blockchain protocols has Rather Labs worked with?

Rather Labs has built production systems on Ethereum, Arbitrum, MultiversX, NEAR Protocol, Solana, Cosmos, Substrate-based chains, Aptos, Sui, and Base. Protocol work includes DeFi lending markets, omnichain bridges, token launch mechanisms, soulbound identity systems, and Web3 gaming infrastructure.

What AI products has Rather Labs built?

We have built LLM-powered clinical NLP platforms, audio transcription and speaker diarization systems deployed in 48 languages, retrieval-augmented generation pipelines, multi-agent orchestration systems, and AI-powered document extraction tools.

Has Rather Labs been independently verified?

Rather Labs has a 5.0 rating on Clutch.co across 10 verified reviews, where all reviews go through independent analyst interviews with clients. We also hold official recognition from the Arbitrum, MultiversX, and NEAR foundations, which require vetting of technical capability and delivery track record.